Monitoring

Detect problems before they escalate — on Swiss infrastructure. stepping stone monitors your servers and services round the clock and alerts you via email or SMS. Individually configured and designed in collaboration with you.

Disk space full, CPU at capacity, service down — our monitoring detects problems before they affect your operations. stepping stone monitors your servers and services round the clock and alerts you via the web interface, by email or SMS.

The monitoring concept is developed in collaboration with you: you decide what is monitored and who is notified. For specific requirements, stepping stone develops bespoke monitoring scripts — for databases, web servers, directory services or other components. The monitoring is cross-platform and supports Windows, macOS and Linux. Four priority levels govern the alerting system: from round-the-clock email notifications (P4) to 24/7 SMS alerts (P1). On request, monitoring can be integrated into existing service level agreements (SLAs). stepping stone operates the entire monitoring system on Swiss infrastructure.

All customers who run a service with stepping stone that is critical to their business — and which needs to be detected quickly in the event of an emergency. For companies that want to ensure that outages, bottlenecks and anomalies are spotted immediately rather than remaining undetected for hours.

Typical areas of application: 24/7 monitoring for cloud servers, databases and web services; monitoring of business-critical applications with SLA integration; early detection of resource bottlenecks and anomalies; bespoke monitoring with specific scripts for complex environments.

Swiss data centres. 24/7 monitoring. Four priority levels.

Customised monitoring concept, developed jointly. Flexible alerting: web interface, email or SMS — depending on the priority level. Tailor-made scripts for databases, web servers and directory services. Cross-platform: Windows, macOS and Linux. Integration into existing Service Level Agreements. Best-practice advice from monitoring specialists. Can be combined with all stepping-stone services. Personalised advice and operation by stepping stone from Bern.

Your Consultant

Scope of services

24/7 monitoring with flexible alerting

Servers and services under constant monitoring. Four priority levels govern the alerting system: P1 with SMS around the clock (24/7), P2 with SMS during extended working hours, P3 with SMS during working hours, P4 with email notification around the clock. You decide what is monitored and who is notified.

Customised monitoring concept

Developed in collaboration with you and tailored to your environment. Bespoke monitoring scripts for databases, web servers and directory services. Cross-platform support for Windows, macOS and Linux. Integration into existing Service Level Agreements is possible.

Managed Service

Configuration, operation and further development of the monitoring system by stepping stone. Best-practice advice from our monitoring specialists — so you can focus on your business.

Screenshots and examples

Monitoring cost calculator

0.00 CHF/Month
0.00 CHF/Month
All prices are in CHF, excluding VAT.
190.00 CHF/Month

Frequently Asked Questions (FAQ)

Some modern browsers do not allow connection to our monitoring system. We use Firefox for access and make the following modifications there to allow access:
1. Enter "about:config" in the URL line
2. Search for tls on the about:config page
3. Activate the "security.tls.version.enable-deprecated" option with a double-click (the option is then set to "true" and marked in black and bold).
4. Set the option security.tls.version.min to "1" (this option is also black and bold afterwards.)