Please log in to our Selfcare-Interface under https://selfcare.stepping-stone.ch
The settings for our Mail Server are:
|Secure IMAP (SSL) Server||Port||User name||Password|
|imap.stepping-stone.ch||993||Your E-Mail Address||Your E-Mail Password|
|Secure POP (SSL) Server||Port||User name||Password|
|pop.stepping-stone.ch||995||Your E-Mail Address||Your E-Mail Password|
|SMTP (Auth via TLS) Server||Port||User name||Password|
|mail.stepping-stone.ch||587||Your E-Mail Address||Your E-Mail Password|
Please take into account that you must also enter your user name (your e-mail address) and your password into the mail programme.
To send e-mails, you must activate TLS encryption for the SMTP server; moreover an authentication (SMTP Auth) is required.
Naturally you can also use your WebTop to easily and independently send/receive E-Mails.
Yes, but please note the following: Norton-Antivirus, using the standard settings, prevents TLS connections on port 587. Therefore, in the Norton Antivirus configuration, under Options/Internet/E-Mail, deactivate the option "Scan outgoing Email".
Outlook 2002 and Windows XP require that Service Pack 1 is installed. The Office XP update, Service Pack 1 (SP-1), you can download from Microsoft.
Our mail server is restricted to 50 MB (this also includes the message text and headers). However, when an email is send or received, mostly, other mail servers, with different restrictions, are involved, over which we do not have any influence.
Please also note, that moste attachments will be base64 encoded, this results in an overhead of approximately 33% in size. Thus a file with a size of 20 MB will use about 26.6 MB actually.
In that case you must be satisfied with our Spam Filter, thank you ;-)