We'll try to answer your questions on the following pages. Should the existing information not be enough, please feel free to send an E-Mail with your questions to the following address:
In emergencies you can also call our Stand-by Emergency Duty. Please be aware, that you are liable to pay costs if you don't have a seperate Service Level Agreement (SLA).
Furthermore no SMS are received on this number.
Stand-by Emergency Duty: +41 79 814 07 25
Please be aware, that if you call the number above without a standby duty agreement, depending on the weekday and hour of the day, the costs can be quite high!
To be able to continuously enhance our support pages, we ask you for your help. Send us your questions to the support address mentioned above. Our experts will personally answer your questions and the FAQ pages will be updated at the same time. This way we can expand our knowledge base and you'll find the information quicker than before.